About Cookies
In order to log in and access this Web site, you will need to turn cookies on in your Web browser. A cookie is a way information is stored. This Web site uses a cookie to identify you, ensuring that you -- and only you -- have access to your confidential account and health information. This cookie is used only by this site, and does not share information with any other Web site. It is not stored on your hard drive and is deleted from memory when you quit your web browser. For more details, see Privacy and Security.

Are Cookies Turned On In Your Web Browser?
Whether cookies are turned on or you need to turn them on, please be aware that if you choose "Warn Me Before Accepting Cookies" or "Prompt," you will be asked if you want to accept a cookie each time you enter a Web site that uses cookies. You must click on Yes when prompted by this Web site in order to accept our cookie and successfully log in.

Yes, Cookies Are Turned On In My Browser
Make sure that you are not using an old Web browser. Browsers that are not version 5 or higher may have trouble loading and processing your information. If your computer is at a school or the library, you may want to ask someone for assistance. There may be a problem with the way the computer is set up that won't allow your computer to accept our cookie.

No, Cookies Are Not Turned On In my Browser (Or, I'm Not Sure)
To turn on cookies in your browser, please do the following:

For Internet Explorer users:
First, if you are unsure, check which version of Internet Explorer you are using. To do this:

• Open Internet Explorer.
• Click on the Help heading in the toolbar.
• Click on About Internet Explorer.
• The box that comes up will provide information on which version you are using.

Internet Explorer Version 6

• Click on the Tools heading in the toolbar and choose Internet Options.
• Click on the "Privacy" tab. You will see a slider showing your default privacy settings for Internet sites you access.
1. If the slider is set to "Block All Cookies" you will not be able to fully access this web site. Move the slider to "Medium High" or lower
2. If the slider is set to "Medium High" "Medium" "Low" or "Accept All Cookies," you will be able to fully access this web site. Click on "OK" to close Internet Options
3. If the slider is set to "High" you will not be able to access this web site without changing cookie handling

• If you do not wish to move the slider to "Medium High" or lower, you must override default cookie handling for this web site:
1. Click on the "Edit" button. A window called "Per Site Privacy Actions" will appear
2. Type in the address of this web site (you can see it in the Address box in the toolbar) and click on "Allow" in the box below. You should now see an entry for this site with the setting "Always Allow"
3. Click on "OK" to close this window

• Click on "OK" to close Internet Options

Internet Explorer Versions 5 and 5.5

• Click on the Tools heading in the toolbar
• Click on Internet Options
• Click on the Security tab
• Click on the Custom Level button
• Scroll down to the Cookies section
• Under the Allow Per-Session Cookies heading, select Enable
• Click on OK
• Click on OK again

For Netscape Navigator and Netscape Communicator users:
First, if you are unsure, check which version of Netscape you are using. To do this:

• Click Help on the menu bar at the top
• Select About Netscape or About Navigator
• A local Web page will be displayed containing version information

Netscape Versions 6 and 7

• Click on the "Edit" heading in the toolbar and choose "Preferences"
• Click on "Privacy and Security" and choose "Cookies"
• Make sure that either "Enable cookies for the originating web site only" OR "Enable all cookies" is selected
• Click on OK